Privacy Policy

Effective Date: July 29, 2025
Last Updated: July 29, 2025

At B2B, your privacy is important to us. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our website, mobile application, or any of our services.

1. Information We Collect

We collect the following types of information:

a. Personal Information

  • Full name, phone number, email address

  • Company name, designation

  • Identity documents (if required for verification)

  • Health-related data (if applicable)

b. Transaction & Service Information

  • Booking and order history (medicines, lab tests, ambulance services)

  • Uploaded prescriptions and medical records

  • Payment and billing details

c. Technical Information

  • IP address

  • Device type, OS, and browser

  • Usage logs and interaction data

  • Location data (with permission)

2. How We Use Your Information

Your data may be used for:

  • Providing and managing B2B services

  • Appointment scheduling and service booking

  • Processing orders and prescriptions

  • Sending confirmations, notifications, and alerts

  • Improving system functionality and customer experience

  • Ensuring compliance with legal obligations

3. Sharing of Information

We may share your data with:

  • Partner medical providers, labs, pharmacies, and ambulance services

  • Delivery and logistics partners

  • Payment processors (for secure transactions)

  • Government or regulatory bodies (as required by law)

We do not sell or rent your personal information.

4. Data Protection & Security

We use industry-standard security practices to safeguard your data:

  • Secure servers and encrypted communications

  • Access control and authentication

  • Regular audits and monitoring

Please note, no system can be completely secure.

5. Your Rights

You can:

  • Access, update, or delete your data

  • Withdraw consent for non-essential data usage

  • Request a copy of your data

For such requests, contact us at info@b2b.com.

6. Cookies & Tracking

We may use cookies and similar tools to:

  • Recognize returning users

  • Track service usage

  • Customize content and experience

You can modify cookie preferences in your browser settings.

7. Data Retention

We retain your information as long as needed for service delivery, legal compliance, or dispute resolution. You may request deletion if legally permitted.

8. Children’s Privacy

B2B services are not intended for individuals under 16 years of age without parental consent. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this policy from time to time. Updates will be posted on our website with a revised "Last Updated" date. Continued use of our services implies your acceptance of the updated policy.

10. Contact Us

For questions or concerns about this Privacy Policy, contact:

B2B
Email: info@b2b.com
Phone: +91 93800 98974